DCLA Diamond Hotline
The DCLA Trustline is a free telephone hotline service that provides direct access to one of our DCLA laboratory team members for answers to your diamond questions.
Our diamond experts are happy to help with any and all inquiries, whether your questions are about a specific diamond, diamonds in general, the diamond certification process, or any other diamond-based issues you need assistance with.
If you are a consumer needing help with a diamond purchase, or perhaps have questions about a diamond you already have, calling the Trustline may help you assemble the diamond knowledge you need to feel confident with your precious purchase.
The Trustline is also open to members of the diamond and jewellery trade, acting as a support center for your queries.
Feel confident, feel secure – phone the Trustline.
DCLA Trustline
- 1300 66 DCLA (3252)
- Monday to Friday
- Hours: 9.30am to 4.30pm
The diamond trading floor that gives all diamond buyers direct access to DCLA guaranteed diamonds from Australian diamond dealers.
latest news
Wednesday 14 July, 2010
INTERNATIONAL DIAMOND COUNCIL RELEASES IDC RULES IN RUSSIAN
The International Diamond Council (IDC) released the Russian translation of the "IDC Rules for Grading Diamonds" today in Moscow, on occasion of the 34th World Diamond Congress, the biennial congress of the World Federation of Diamond Bourses (WFDB) and the International Diamond Manufacturers Association (IDMA).
Thursday 1 July, 2010
ZIMBABWE DEFIES BAN OF MARANGE DIAMONDS
Zimbabwe’s government has resolved to defy a diamond sale ban ruled by the world approving authority, the Kimberly Process and will now begin exporting diamonds from its Chiadzwa fields.
Monday 10 May, 2010
DIAMOND PRICE INDEX PUBLISHED FOR CONSUMERS
For the first time ever, diamond jewelry consumers are going to have a diamond retail benchmark that will guide them in how much they should pay for a diamond.