DCLA Diamond Hotline
The DCLA Trustline is a free telephone hotline service that provides direct access to one of our DCLA laboratory team members for answers to your diamond questions.
Our diamond experts are happy to help with any and all inquiries, whether your questions are about a specific diamond, diamonds in general, the diamond certification process, or any other diamond-based issues you need assistance with.
If you are a consumer needing help with a diamond purchase, or perhaps have questions about a diamond you already have, calling the Trustline may help you assemble the diamond knowledge you need to feel confident with your precious purchase.
The Trustline is also open to members of the diamond and jewellery trade, acting as a support center for your queries.
Feel confident, feel secure – phone the Trustline.
DCLA Trustline
- 1300 66 DCLA (3252)
- Monday to Friday
- Hours: 9.30am to 4.30pm
The diamond trading floor that gives all diamond buyers direct access to DCLA guaranteed diamonds from Australian diamond dealers.
latest news
Monday 8 February, 2010
FRAUDULENT GIA DIAMOND CERTIFICATE FOUND
The Gemological Institute of America (GIA) has identified and seized a bogus diamond grading report appearing recently in Hong Kong.
Friday 26 June, 2009
'HOW TO BUY A DIAMOND' WORKSHOP SATURDAY 25 JULY
Diamond buying made easy...register now for the next 2-3 hour hands-on workshop covering diamond quality and diamond buying taught by the Diamond Certification Laboratory of Australia.
Wednesday 17 June, 2009
SYNTHETIC DIAMONDS ON THE MARKET IN AUSTRALIA?
A synthetic diamond has been identified by the DCLA, on the heels of the recent discovery of numerous treated diamonds in Australia.